Notes On Reviving Religion - 976 Words

1) Reviving Religion a) People were now embracing Deism which rejected divinity of Christ and concept of sinning. They believed that there was some supreme person that created the aspects of the universe b) Deism helped spread Unitarian faith in New England. This faith consisted of believing that in only in one person God existed there c) The Second Great Awakening started in the 1800s. This caused lots of changes such as moving towards abolishing as well as moving towards women rights i) Baptists and Methodist stressed a lot about emotionalism ii) Peter Cartwright was known as the traveling preachers iii) Charles Grandison Finney was one of the greatest preachers during the 2nd awakening 2) Denominational Diversity a) Since there were so many people preaching in New York about hellfire it was known as the Burned-Over District b) Conservatives and Methodists consisted on different social classes such as the Methodists consisted of the Southern/Western people, while the conservatives consisted of people in the East who were usually more rich 3) A Desert Zion in Utah a) Joseph Smith founded a new religion of Mormonism due to his visions. 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ARead MoreDeath Denied863 Words   |  4 Pagesfound knowledge of artificial respiration and the use of it to revive the â€Å"dead† shook our ideas of what death really was. â€Å"In 1774 in Italy, the first case of electric shock was used to resuscitate a ‘dead’ man†(Chapter 55). Soon these methods of reviving became the tests in which to prove the actual death of a human be ing. Later technologies such as the stethoscope and other â€Å"electrical tests for neuromuscular functions and the thermometer to measure body heat† (Chapter 55) became the norm in whichRead MoreAnalysis Of Flavius Petrus Sabbatius ( Justinian )1171 Words   |  5 Pagestheir duties well, a general harmony will result. It was his intention to transform his empire and to unite it militarily, legally, and architecturally, reviving its former glory. The type of Christianity that Theodora adopted is known as Monophysitism. This word comes from the Greek words ‘monos,’ meaning one, and ‘physis,’ meaning nature. 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Emily Dickinson and Edgar Alan Poe are often compared and analyzed together because of their â€Å"death†Read MoreLife Without Mathematics3594 Words   |  15 PagesFrom Wikipedia, the free encyclopedia Jump to: navigation, search [pic] [pic] Bharatanatyam, one of eight designated classical dance forms of India Indias languages, religions, dance, music, architecture, food and customs differ from place to place within the country, but nevertheless possess a commonality. The culture of India is an amalgamation of these diverse sub-cultures spread all over the Indian subcontinent and traditions that are several millennia old.[1] Regarded by some historians as

The Structure Of Dn Cooperation And Competition - 949 Words

The Structure of DNA: Cooperation and Competition PRACTICAL PROBLEM: The question â€Å"How do living things pass on their traits to offspring† had long been on the minds of researchers. CURIOSITY: Curiosity was a trait of all those who wondered about that question. Gregor Mendel was just one of those people leading up to the four who discovered the structure of DNA. The four people who discovered the structure of DNA built upon the EXPLORATION AND DISCOVERY of others: At the time of this discovery, the groundwork in DNA research had been prepared, beginning with the work of Gregor Mendel in the 19th century. NEW TECHNOLOGY: Later, in the decades of the 1940’s and 50’s, the understanding of DNA grew because of new technology. DISCOVERY: It was learned that DNA is made of phosphates, sugars, four bases and discovering that those bases are stacked .34 nanometers apart and that the DNA bases always occur in the same â€Å"A=T, C=G† ratios. 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Qantas Case Study Organizational structure - Leadership - Strategies

Question: Discuss about theOrganization Structure for Qantas Case Study. Answer: Introduction Organization structure, company marketing strategies and leadership styles are very fundamental in determining the success of the company. By setting up the accommodative structure and possible strategies with effective leadership, organizations find it easy to succeed in their activities( Tran Tian, 2013).However, for this to be applicable, the organization needs to have a clear understanding of its objectives, goals, and mission(Agbim, 2013). This ensures that the continuity of the company services and programs both in the short run and in the long run. For effective and comprehensive investigation of these aspects, the paper uses the case study of Qantas Airways Limited. Qantas in one of the largest airline companies operating in Australian and in the international markets. Qantas is the best example of the company with effective structure, strategies and leadership styles that have facilitated the expansion of its operations in the global markets. Throughout the report, the pape r discusses the company structure, leadership style, and strategies. Qantas Airways Limited Overview Qantas Airways is the leading airline company in the Asia-Pacific region. Additionally, it falls into the category of the ten largest airline companies in the world. Qantas has more than eighty-one connections with over forty destinations globally. The company engages in extensive local airline services both Australia and New Zealand. Qantas together with its subsidiary companies serves more than thirty million customers in a year. Again, it is the member of the global airline alliance where it is the largest shareholder with eighty percent interest(Advameg Inc., 2016). The company services include loyalty programs, freight services, and corporate services. The company employees range over 28,000 people globally. Qantas global airline service is quite dominant in Asia and New Zealand. However, the company services are also present in the United Kingdom and the Unites States of America. The company operations have been divided into various major brands that include: Qantas: This brand operates both in Australian and international flights. Its airline services comprise of customer operations and marketing. The brands falling under this class include Qantas' local network and Qantas link. Jestar: This brand operates across the routes in Australia, Japan, and Asia. This segment comprises of Jester Japan, Jester Pacific, and Jester Asia. Qantas Freight: This brand includes Qantas air cargo and business flight services that operate within the Qantas Freight, Star Express brands, and Australian Air Express. Qantas Organizational Structure Organization structure is very crucial in determining how responsibilities, power, and roles are allocated, monitored and coordinated(Al-Qatawneh, 2014). Alternatively, it provides a mechanism for the flow of the information in all levels of the management(Martinelli, 2010). However, the organization structure majorly depends on the company strategies and objectives(Mintzberg, 2009). The commonly used forms organizational are either centralized or decentralized structures. Similarly, Qantas has either adopted centralized or decentralized structure. The Qantas organizational structure comprises the aspects of both centralized and decentralized organization structure. The company comprises of the various subsidiaries headed by different executives who have been bestowed with authority, roles, and responsibilities to be exercised under the area of their operations. Alternatively, the company employees have been arranged in a manner that the execution of their duties is in line with the company goals and objectives. The company management is based on two distinct businesses, Qantas Domestic and Qantas International with each business being managed by its chief executive officer. Additionally, the two business divisions have their commercial and operational functions. This structure has been adopted as the way of focusing on the company strategies of transforming the Qantas International business as well as improving the Qantas Domestic business. From the analysis of the nature of Qantas organization structure, it is clear that the company has adopted matrix type of structure. The top most company management comprises of the members of the corporate governance as well as an executive top management team. The highest level of management is responsible for establishing practices and policies to be adopted and implemented throughout the organization. Below the top leadership, there are various departments such as administrative management, commercial business administration, project management and functional management. All these departments work with the various team to ensure the organization goals and objectives are achieved. Qantas Airline Leadership Style Organizational leadership style is paramount in determining the organization direction and success(Jaroslav, 2013). As noted by Bhatti, Maitlo, Shaikh, Hashmi, Shaikh (2012) leadership style is one of the effective organization management aspects in motivating the employees as well as implementing the organization strategies and plans. Some of the leadership styles commonly used in the organizations include authoritarian, participative and delegation styles. Authoritarian style entails the manager ordering the people to do what is expected of them without seeking their advice first. On the hand side, participative or democratic style involves the leader including the employees in the decision-making process. However, the leader has the final decision but most of the times take into consideration the opinions and views of the employees(Koech Namusonge, 2012). Delegative leadership style permits the employees to make decisions on their own. However, it should be noted that under dele gation style the leader is responsible for the decisions made by the employees. Qantas Airline seems to largely accommodate all the aspects of the leadership styles in the management of the company operations and activities. The top company management has been very critical when handling the management of the diverse cultures of employees as well when reviewing the views of the shareholders. Therefore, this has called for the company to be rational when making its decisions or else it may result in conflicts with both the stockholders and the employees. However, there are some scenarios where the company has turned out to be authoritative. This has led to making the decisions which from the employees and trade unions perspective are not favorable. Similarly, the decisions have resulted to criticisms from various stakeholders including loyal customers and industry experts. For example, the company closure of the Singapore was countered with a lot of criticisms from the stakeholders. Many argued that the chief executive officer decision was more of authoritative t han democratic(The Conversation, 2014). This scenario portrays Qantas applicability of authoritative leadership style. However, despite the management being authoritative it also portrays some attributes of participative and delegates leadership styles. According to Stribling (2013) Qantas leadership style is also found on the following elements: Vision: The management of the company understood that for the team to be effective, it must have vision. To enable this, the Qantas top management leadership is based on providing direction, strategy, and vision to support the company employees in execution of the tasks. Diverse Management Team: Qantas management comprises of individuals from different fields. The company diverse team offers a variety of skills, education, and views are essential for enhancing the Qantas management. Again, given the fact that the management team is from different disciplines they provide various leadership traits needed to make the management of the company effective. Seeking opinion from Employees: Employees in the organization can be the source of very crucial information during the decision-making process within the organization(Bhatti, Maitlo, Shaikh, Hashmi, Shaikh, 2012). This is because they are involved in the company activities on a daily basis and thus they can learn and observe the organization progress. Qantas Airline has recognized the importance of employee information and hence top management always consults them when making decisions. Agbim (2013) argued that this does not only help by involving the employees in the decision-making process but also helps in encouraging and motivating them. Collaborative: Qantas management believes that the leaders should be open, honest and collaborative. With this technique in leadership, the employees feel motivated and thus work towards achieving the organization targeted goals and objectives. Qantas Airline Marketing Strategies An effective business strategy should conform to the company vision and mission(Lynn, 2011). Similarly, it acts as the roadmap of aiding the company to achieve its objectives. The company establishes various strategies depending on the nature of the problem it aims to address. Some of the companies apply different strategies both in at domestic business entities as well in the international operations. Similarly, Qantas Airline has had strategies both for the Australian market and foreign markets. Qantas Airline Australian and Oversee Marketing Strategies Qantas has continued to maintain its competitive marketing strategies even though it is facing stiff competition from airline operators such as Virgin Airline(Mason, 2014). Despite the stiff competition, the company has consistently continued to apply its price war marketing strategy. Qantas targets the Australian low-cost customers whereby it has effectively and successfully outperformed its competitors. Again, Qantas applies the concept of portfolio diversification to increase the base of its domestic customers as well as in the international markets(McGowan, 2006). This has resulted in increasing the company growth opportunities in the local market. Other strategies that the company has applied to its marketing activities are as briefly discussed below: Cost Efficiencies: The main goal of each company is to reduce the cost to the lowest level as possible and at the same time improve the organization profit margins(Karakaya, Badur, Aytekin, 2011). This strategy has been majorly adopted by the companies as the marketing technique( Kotler, Bowen, Makens, 2006). This is because the company profitability is one of the strong competitive advantages the firm can use to outdo its competitors in the market. Likewise, Qantas has realized the importance cost efficiency and thus has applied it to penetrate both domestic and international markets. Segmentation of the Brands: Qantas has divided the company flying business into various brands. This enables the company to cater to the needs of several customers. For example, through this strategy the company has been able to cater to the needs of the different categories customers such as corporates, leisure travelers, and business travels. Expansion to less Airline Dominated Region: The expansion of the companies to regions such as Asia has helped the company to establish in the new regions before the entry of the new players. For example, the expansion of the company operations into Asia has helped the company to claim a relatively large market share than its competitors. Comments on Company Structure and Strategies An effective organization structure should aid the organization to establish suitable strategies in its roadmap to achieve the mission, vision, and objectives of the company. Qantas has had strong organization structure which seems to cater for the interests of each stakeholder. This has been effectively achieved by the management adopting a combination of leadership styles. Through the integration of the aspects of the various leadership styles, the leaders have been able to act situationally to address the problem at hand. Therefore, this paper comments that the company leadership has been transformational and situational and thus it is an effective leadership style. This can be evidenced by the company success in the industry both in the domestic and in the global market. From the analysis of the company marketing strategies it has come out clearly that different natures of business should adopt different marketing strategies. Qantas Airline seems to have applied the right and suitable strategies. This can be attributable to the company success both in the domestic and international market. By the adoption of these strategies, Qantas has been able to claim a significant percentage of market share. Therefore, this paper concludes that the company has applied effective marketing strategies. This why the company has been able to dominate both domestic and global markets. Conclusion Organization structure, leadership style and the marketing strategies are fundamental aspects in the success of the organization. The companies that adopt these concepts effectively are deemed to have smooth running both in their industries and markets. Qantas Airline has been able to realize success by putting these aspects into consideration. The structure helps the organization to allocate resources and delegate duties effectively for effective decision making. On the other side, leadership style provides the direction of the organization. Finally, the marketing strategies determine the profitability of the business as well as the competitive advantage of the company. References Kotler, P., Bowen, J. T., Makens, J. C. (2006). Marketing for Hospitality and Tourism. Upper Saddle River: Prentice Hall. Tran, Q., Tian, Y. (2013). Organizational Structure: Influencing Factors and Impact on a Firm. American Journal of Industrial and Business Management, 3(2), 229-236. Advameg Inc. (2016, April 22). Qantas Airways Ltd. - Company Profile, Information, Business Description, History, Background Information on Qantas Airways Ltd. Retrieved from https://www.referenceforbusiness.com: https://www.referenceforbusiness.com/history2/40/Qantas-Airways-Ltd.html Agbim, K. C. (2013). The Impact of Organizational Structure and Leadership Styles on Innovation. Journal of Business and Management, 6(6), 56-63. Al-Qatawneh, M. I. (2014). The Impact of Organizational Structure on Organizational Commitment: A Comparison between Public and Private Sector Firms in Jordan. European Journal of Business and Management, 6(12), 30-37. Bhatti, N., Maitlo, G. M., Shaikh, N., Hashmi, M. A., Shaikh, F. M. (2012). The Impact of Autocratic and Democratic Leadership Style on Job Satisfaction. International Business Research, 5(2), 192-201. Jaroslav, B. (2013). The Leadership Style and the Productiveness of Employees in the Banking Sector in Slovakia. Journal of Competitiveness, 5(1), 39-52. Karakaya, ., Badur, B., Aytekin, C. (2011). Analyzing the Effectiveness of Marketing Strategies in the Presence of Word of Mouth: Agent-Based Modeling Approach. Journal of Marketing Research and Case Studies, 11(3), 1-17. Koech, P. M., Namusonge, G. S. (2012). The Effect of Leadership Styles on Organizational Performance at State Corporations in Kenya. International Journal of Business and Commerce, 2(1), 1-12. Lynn, M. (2011). Segmenting and Targeting Your Market: Strategies and Limitations. School of Hotel Administration Collection, 353-369. Martinelli, P. D. (2010). Systems Hierarchies and Management, Systems Research and Behavioral Science, 18(1), 68-82. Mason, M. (2014, May 21). The Virgin battle is testing Qantas' domestic Strategy. Retrieved from https://www.smh.com.au: https://www.smh.com.au/business/aviation/virgin-battle-testing-qantas-domestic-strategy-20140521-38nh9.html McGowan, A. (2006). Inquiry to Australia's Service Industries. NSW: Qantas Airway Limited. Mintzberg, H. (2009). The Structuring of Organizations. New Jersey: Prentice Hall. Stribling, J. (2013, October 10). Seven tips on being a great leader from Qantas' Alan Joyce. Retrieved from https://www.jonstribling.com: https://www.jonstribling.com/7-leadership-tips-from-alan-joyce/ The Conversation. (2014, September 1). Qantas turn-around is Alan Joyce, the right leader for the job? Retrieved from https://theconversation.com: https://theconversation.com/qantas-turn-around-is-alan-joyce-the-right-leader-for-the-job-31051

Tsingtao Beer

Executive Summary Tsingtao’s entry to the Thai market requires a robust project management approach. The project scope includes construction of a beer brewery, and establishing a value chain in Thailand. The technical requirements for the project include the construction of a brewery that can produce three million bottles of liquor monthly.Advertising We will write a custom coursework sample on Tsingtao Beer specifically for you for only $16.05 $11/page Learn More The systems needed for the success of the project includes a change management system, and Project Management Office (PMO), and a risk management system. The project manager is a senior vice president of Tsingtao Beer. The project management team reports directly to the board. The main risks associated with the project arise from Tsingtao’s limited understanding of the business environment in Thailand. Tsingtao Beer Project Plan The Tsingtao Beer company is in the process of expan ding its overseas operations to create new markets for its products. This document examines various aspects of the project plan developed to ensure the success of the new venture. The issues covered in this plan range from the work breakdown structure to project management tools and approaches used in the project. Scale and Scope of Project This project relates to the construction of the facilities for use in beer production in Thailand. A business development team from Tsingtao’s headquarters in Beijing will handle the commercial aspects of the project. The project objectives are as follows. Project Objectives The three objectives of this project are as follows. The first objective of the project is to construct an operational brewery in Thailand with the capacity to handle the demands of Thai Consumers as well as to provide products for distribution in nearby markets. The second objective of the project is to make preliminary business plans for the operations of the brewer y. Major Deliverables Based on these objectives the list below provides the project deliverables associated with the project. A fully functional beer brewery in Bangkok Signed service and maintenance contracts with suppliers Product supply contracts with rice farmers A marketing strategy Licenses, permits and regulatory approvals necessary for brewing operations in Thailand Milestones Table 1 below presents the milestones associated with the projectAdvertising Looking for coursework on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Milestone Indicators Completion of the construction of the brewery in Bangkok This includes the civil works, electrical works, plumbing, construction of access roads and parking areas, and installation of equipment in the brewery Signing of service and maintenance contracts with service providers The company will sign supply contracts with an electrical engineering firm to provide co nsultancy on the electrical design of the facility. It also needs contracts with equipment manufacturers to supply and maintain beer-manufacturing equipment. In addition, the company will require contracts with utility providers such as phone companies, internet service providers as well as the region’s water company. Signing of supply contracts with rice farmers The company should sign sufficient contracts to assure it of a regular supply of rice for the production of beer Completion of the development of a marketing strategy Tsingtao must identify the market segments in Thailand’s beer market. In addition, the company needs a detailed understanding of the competitive environment to develop an effective market entry strategy. Obtaining all licenses, permits and regulatory approvals The company needs several licenses and permits to deliver on the project. It needs a permit from Thailand’s environmental agency as well as construction permits from local auth orities. The company also needs a liquor-trading license as well as a business license to operate legally in Thailand. Table 1: Milestones and Related Indicators Technical Requirements The technical requirements for this project are as follows. First, the project should deliver a brewery with a production capacity of three million bottles per month. The brewery should have the capacity to store up to three months supply of rice to avert any supply shortages. The third technical requirement is that the water supply must be at least one hundred thousand cubic litres per day to support brewing operations. Electricity supply should be three-phase at 415 volts. Speculative Work Breakdown Structure The speculative work breakdown structure for this project is as follows. 1. Brewery construction 1.1 Architectural planning 1.2 Land surveyAdvertising We will write a custom coursework sample on Tsingtao Beer specifically for you for only $16.05 $11/page Learn Mor e 1.3 Obtaining of construction permits and regulatory approvals Obtaining construction permits Obtaining permits from the environmental management authority 1.4 Retaining contractors Retaining architectural contractor Retaining of electrical engineering contractor Retaining of mechanical engineering contractor Retaining of civil engineering contractor 1.5 Construction phase Construction of foundations Constructions of external and partitioning walls Roofing Installation of brewing equipment Interior design 1.6 Handover of construction project to the company 2. Marketing strategy development 2.1 Marketing research 2.2 Market analysisAdvertising Looking for coursework on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More 2.3 Market segmentation Identification of market segments Choice of market segments to serve 2.4 Branding decisions 2.5 Development of marketing objectives 2.6 Action plan 3. Business process contracts 3.1 Identifications of rice suppliers Prequalification of suppliers by projected volume of production Prequalification based on the quality of rice produced Qualification of suppliers Signing of supply contracts 3.2 Identification of product distributors 3.3 Obtaining trade licenses from government Obtaining general trade licenses 3.4 Obtaining permits from alcohol regulators Obtaining of liquor trading licenses 3.5 Environmental assessment Retaining an environmental consultant to conduct an environmental audit Presentation of report to environmental authority for approval 3.6 Identification of service contractors Identification of electrical engineering services contractor Identification of mechanical engineering service contractor Systems to Ensure Project Success The sy stems needed for the success of this project are as follows. The Project Management Office (PMO) Tsingtao usually implements various projects concurrently. Usually these projects relate to marketing, product development and streamlining of business process. Tsingtao found it wise to establish a full time PMO to handle project management functions in the company. The PMO will provide the project management team in charge of the Thai expansion project with decision support and oversight to ensure that it meets all the required project management standards. Change Management System Change management is a vital part of project management. The change management system for this project has three aspects. First, it handles the chance that a senior project manager may leave the company at a critical stage of the process. The strategy in place is to ensure that every senior project manager shares responsibilities with a highly capable assistant who can provide continuity in case of staff cha nges. Secondly, the company has retained lawyers in Thailand to keep an eye on the legal environment to ensure that Tsingtao enjoys the benefits provided by any new laws affecting foreign investments, and avoids the pitfalls associated with business in Thailand. The third aspect of Tsingtao’s change management strategy is keeping an eye on the business aspects of the project. This includes observing changes in the tastes and preferences of the Thai consumers as well as the availability of supplies. Project Control System The project control system in place has two main aspects. First, the company gave sufficient space to the project management team to handle all issues relating to this project. This team reports directly to the board of Tsingtao. Secondly, the PMO and the Internal Audit Department of Tsingtao provide immediate oversight of the activities of the project management team. Reports by the PMO and the Internal Audit Department form the basis of discussions of the p roject management team’s activities at the board. Risk Management System One of the main duties of the project manager is to keep track of risks that may affect the project The project management team has a risk matrix that forms the basis for risk identification and management. This risk matrix makes it easy for the project management team to identify risks to the project through regular reviews. Every week, the project manager submits a report that contains a risk appraisal of the project based on the risk matrix developed for this project. Project Collaboration One of the biggest challenges that every organization faces when it comes to project management is how to achieve collaboration across various business units. The nature of projects is that they usually require the input of various departments in ways that do not conform to the established organizational structure. A project management committee can function as a separate organization within the organization. In ord er to reduce the risk of dysfunction in Tsingtao’s Thailand project, the company took the following measures. First, the company assigned one of the senior vice presidents the role of project manager for the Thailand project. This VP will be the first president of the Tsingtao’s’ Thailand brewery. The Board felt that making this VP the project manager would give him the opportunity to understand the Thai business environment. Secondly, the board decided to reduce red tape in decision making by making the project management team directly answerable to the board. This makes it easy for the team to make decisions independently away from the bureaucratic processes that plagues many business decisions The board only tracks the overall performance of the team in regards to the objectives of the project. The third aspect of this project is that the board enlisted the help of the Internal Audit Department to keep an eye on the expenses of the project. However, the audit team can query expenses that fall out of expectations. The Internal Audit Department, then reports its findings to the board for further action. The PMO on the other hand analyses all reports presented by the project manager on behalf of the board. The board then makes decisions based on the reports presented by the PMO and the Internal Audit Department. Role of Organizational Culture in Project Success The organizational culture of Tsingtao is playing a very important part in the development of this project. Internally, Tsingtao has a global mindset because of its international clientele. Tsingtao works well with people from other cultures in its marketing chain. The company’s German heritage gave it an international focus on business. The company does not look at itself as a Chinese company, but as a brewery operating in China. This explains the decision by the board to move some operations to Thailand in order to serve its customers better. Despite the internal perception of the company’s identity, the company operates within a Chinese cultural context. One of the visible impacts of Chinese culture in the operations of the project management committee is the choice of the senior VP to head the Thai project. The Chinese culture stresses seniority when it comes to promotions and during hiring. In addition, staff members hold seniors in high regard because of the cultural heritage of the Chinese people. The board is sure that the senior VP will have complete control over the project because of the respect the other project team members accord him. In addition to these cultural aspects, the Chinese power structure usually works around centralised controls. The senior VP is an organizational insider. The board is therefore comfortable with him at the helm of the new operation. The Iron Triangle The success of this project depends on the ability of the project team to deliver it within the scope, cost, and schedule. The scope of the project is non- negotiable. The project management team must deliver the project exactly as designed for it to meet the project’s objectives. On the question of cost, the team can find cost effective options in the design of some aspects of the project. For instance, the project management committee can find large rice suppliers and sign supply contracts with fewer people. This option will save on the cost of organizing large-scale meetings with many smallholders. However, the company will need time to find these cost effective options. The schedule of the project is flexible and is not entirely in the hands of the project committee. For instance, the company cannot force the Thai authorities to process permits faster than usual. The company must wait for the authorities to act. ICT Resources Assessment The three main types of ICT resources useful to this project include project management software, teleconferencing facilities, and internet banking. The project committee needs project manage ment software to schedule tasks and to keep track of progress. The project can also benefit from collaboration software to ensure the team is in touch at all times. This will cut the costs of physical meetings and will save time. The project management team and the board can have meetings via teleconferencing facilities. This will cut out the need to travel between Thailand and China for board meetings. This will also save on time and cost for the project. Thirdly, the project management team will benefit from the internet banking facilities because of the need to transfer funds between China and Thailand to finance the operations of the project. Currently, there are many options available for international funds transfer. Some of these options require regulatory approval. Retrospective Project Plan The diagram below shows that network diagram and the critical path for this project. Figure 1: Network Diagram The tasks, detailed in the network diagram are as follows. The tasks liste d in red show the critical path of the project. Start Architectural planning Land survey Obtaining of construction permits and regulatory approvals Retaining contractors Construction phase Market analysis Market segmentation Branding decisions Development of marketing objectives Action plan Identifications of rice suppliers Identification of product distributors Obtaining trade licenses from government Obtaining permits from alcohol regulators Environmental assessment Identification of service contractors Handover of construction project to the company Marketing research End Risk Management Plan Risk Identification Risk Assessment Risk Control Strategy Risk Communication Cost risks Project costs exceed projected budgets The Internal Audit Department informs project team of cost overruns Strict budgeting practices Careful monitoring of expenses Internal Audit Department to send audit reports to project teams at least weekly Project team to communicate any projected overr uns to the Internal Audit Department and the Board. The arising of unplanned expenses The project management team finds required expenses that are not included in the project budget Project team carries out projections to determine beforehand the risk of such expenses arising Project team communicates to board for approval of funds Project team communicates with the Internal Audit Department on risk Schedule risks Delays in licensing Project team finds out in the field that licensing takes longer than planned Find out from chambers of commerce, and from other Chinese firms in Thailand how long it takes to process licenses Project Teams to communicate risk to board Delays in funds transfer Delays caused by regulators to approve the transfer of funds to Thailand Apply for all necessary approvals in advance Communicate to the board need to early application for funds transfer approvals Delays in delivery of project components by contractors Contractor reports to projec t team about delays in delivery of the project Allow delays in the project plan deliberately so that slack covers any delays Carefully track the critical path Project team to communicate to the board about any delays Scope risks Need to expand scope of works to cover unforeseen construction needs Project team receives reports from contractors about the need to expand the scope of works Carry out evaluations of all processes to identify any emerging risks Communicate to board any projected expansions in scope of works Table 2: Risk Management Plan Evaluation of Project Tools and Methods The following table summarises various project management tools and methods, alongside their benefits to this project. Tools and Methods Benefits to the Project Microsoft Project Software Microsoft Project is beneficial in project scheduling and monitoring. It is also beneficial in resource planning and tracking. It also helps in the development of Gantt charts and network diagram s. PMO The PMO will help in the maintenance of project standards Work Breakdown Structure The Work Breakdown Structure lists all the lowest independently manageable tasks required to deliver the project. Iron Diagram This diagram is useful in conceptualizing and managing project constraints Risk Management Matrix The Risk Management Matrix helps in risk identification and in developing a risk management strategy. Network Diagram The Network Diagram is useful for showing how tasks relate to each other and in identifying the critical path of a project Table 3 Assessment of project management tools and methods Conclusion This success of the Tsingtao project in Thailand will depend on the use of robust project management tools and methods. The project enjoys strong support from the Tsingtao board, which is a critical requirement for the success of any project. However, the project will require careful implementation because of uncertainties inherent in establishing a new business in an unfamiliar business environment. Reference List Ali, D Al-Aali 2011, Strategic Management, Pearson Inc., New York. Arson, EW Gray, CF 2011, Project Management: The Managerial Process, McGraw Hill International, New York, NY. Chow, GC 2007, China’s Economic Transformation, Blackwell Publishing, Oxford. Chumo, L 2011, Financial Risk: Key Fundametals and Case Studies, Strathmore University Press, Nairobi. Cole, GA 2003, Strategic Management, Cengage Learning, Mason, OH. Dixon, DR 1999, ‘The Behavioral Side of Information Technology’, International Journal of Medical Informatics, vol 56, no. 10, pp. 117-123. Hill, C Jones, GR 2009, Strategic Management: An Integrated Approach : Theory, Cengage Learning, Mason OH. Holmes, D 2005, Communication Theory: Media, Technology, and Society, SAGE, London, UK. Kerzner, H 2010, Project Management : Best Practices – Achieving Global Excellence (2nd Edition), Wiley, Hoboken, NJ. Klastorin, T 2003, Project Management: Tools and Trade-offs , Wiley, New York. Meredeth, JR Mantel, SJ 2011, Project Management: A Managerial Approach, 8th edn, John Wiley and Sons, Hoboken, NJ. Phillips, J 2010, IT Project Management, McGraw Hill Professional, New York. Pratali, P 2003, ‘Strategic Management of Technological Innovations in the Small to Medium Enterprise’, European Journal of Innovation Management, vol 6, no. 1, pp. 18-31. Walker, DM, Walker, TD Schmitz, JT 2003, Doing Business Internationally: The Guide to Cross-Cultural Success, McGraw-Hill Professional, New York, NY. Zhu, Z 2010, China’s New Diplomacy: Rationale, Strategies and Significance, Ashgate Publishing, Burlington, VT. This coursework on Tsingtao Beer was written and submitted by user Analia Boyer to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

How to Find Anchor Clients and Earn a Consistent Income

How to Find Anchor Clients and Earn a Consistent Income Still, few would argue that scouring job boards weekly, bidding for gigs, and pitching editors and potential clients can be time consuming. And time is money. For this reason, your goal in 2013 should be to add more Anchor Clients to your roster.  What are Anchor Clients? Anchor clients are businesses or individuals with whom you have an ongoing relationship and a steady flow of projects and income. This would be in contrast to those for whom you perform an occasional task, or one time, with no repeat work.  Anchor Clients benefit your business in three major ways:  1. They help to break the feast or famine cycle of sporadic income. Having them allows you to plan better, Though these types of clients come in as many shapes and forms as freelance writing itself, here are a few common ones I’ve garnered over the years. And with a little creativity, you can too.  Client type:Businesses with blogs that need updated content  Strategy:Blogs are the new black. Over the last few years, I have crafted posts for companies (seeking greater visibility and a broader customer base), ranging from $50 to $100 per blog post. The vast majority of these listings were found

How to Meet People in College Without Being Creepy

How to Meet People in College Without Being Creepy Right, so this article is going to teach you how to mix and mingle with the best of’em without coming across like a creep. Below you’ll find 7 chunks of information that will put things in perspective and give you an edge. Dive in and take notes if you have to because these are some serious social gems! 1. Let Go Next time you’re at some sort of function, let go of any social anxiety/insecurity. Simply decide not to care what other people may or may not be thinking about you. Be like a child in that respect. This doesn’t mean you don’t care what you look like and how you act, it just means you won’t waste time around others being overly analytical or introspective. You know what, we all find that really attractive. You’ll naturally meet a fair amount of people. They’ll come up to you and want to know more about you because at the end of the day they’ll hope you rub some of that nonchalant attitude off on them. 2. Think Inbound For the next ten mornings, before you head out ask yourself this question and then be perfectly honest: â€Å"What can I do to make myself more meet-able?† And no, it doesn’t have much to do with looking perfect. I mean, why do you typically approach people, ask them their name and want to get to know them? If absolutely no one ever approaches you, ask yourself why. Typically it all comes down to your attitude. Part of being attractive, or compelling to others is not being Depressed Dennis or Negative Nancy. Be happy and wear a smile on your face! 3. Be Where the People Are Silly It’s hard to meet people when you spend 80% of your time alone in your room, and the other 20% either eating somewhere or in class. Furthermore, if this is your lifestyle you’re bound to have some â€Å"issues† with meeting people in person. Social awkwardness. Life isn’t a video game. If literally all of your friends only know you through the virtual realm†¦dude you need to get out more. Parties and sports games aren’t the only options in town. Check around, in most colleges on an average weekday TONS of stuff is going down. Get in on some of it. Get out and about! 4. Upon First Meeting Basic people skills are actually super easy. When you first meet someone new face to face, there’s two things you can do and they work literally every single time: practice being a good listener and be genuinely interested in the other person. Skadoosh! Don’t be scared. Don’t be intimidated. Don’t be unnatural. Ask them about the weather, classes, something relevant and then listen. Be interested in them and keep it upbeat. Make first meetings with you refreshing and interesting. And remember, there’s always people watching. We all want to talk to the person that makes people smile and laugh in a classy, not cheesy immature way†¦ 5. Take Leadership Roles Leaders aren’t born okay, they’re slowly crafted. You just got to do it. Success breeds success. If you stumble at first, so what? Whenever a potential leadership role comes up, whether it be in interpersonal relationships or the classroom, give it a go! Leaders meet a ton of people, much more so than followers and it’s not creepy. All you have to do is volunteer and then go with it. Sure, the first couple times it will be intimidating but then you’ll adapt. Now remember, being a leader means leading. It means making a choice when no one else will. Fortune favors the bold! 6. Eat Right Exercise Regularly It’s less about being pretty or sexy (although those don’t necessarily hurt your chances of meeting people) and more about being healthy. If you get ripped or shredded, great! Then it’s all a matter of how you wear it. When you eat right you ensure that your body and central nervous system are working properly. Or at least as well as can be expected. What, you don’t think eating junk food all day is influencing you psychologically? Exercise also helps us stay balanced. And, exercise is a great way to meet people. Joggers. Sports players. Cyclists. Gym rats. The list goes on and on. 7. Approaching that Certain Someone When you’ve got a target you want to meet, don’t be immature! Just walk right the hell up to them and introduce yourself. The longer you take and think about it the creepier you could come across when you finally work up the nerve. Never forget that 80% of human communication is unspoken. The sooner the better, believe me. Now it’s your turn to spit some knowledge. How do you typically end up meeting people in college without any creepy vibes going on?

Drama essay Example | Topics and Well Written Essays - 750 words - 1

Drama - Essay Example Many women were still constrained in their activities by the wishes of their male relatives, whether the dominant voice belonged to the father, the oldest brother or other guardian figure or the husband. These are the issues explored in Henrik Ibsen’s play â€Å"A Doll’s House† through the character of Nora and in Susan Glaspell’s short story â€Å"Trifles.† Comparing these two characters provides insight into the various constraints women had to deal with in their physical setting, their relationships and in their position in society. In both stories, the primary action takes place within the homes of the two female characters involved and each has much to say about the women who are trapped there. Nora’s house is presented in direct reflection of the play’s title. It is a doll’s house, perfectly decorated and arranged for the display of a happy family atmosphere without going to extremes of expense. This can be discerned from Nora’s careful selection of gifts for the upcoming holiday. She tells Torvold, â€Å"they [the gifts] are very plain, but anyway she [Emmy, their little girl] will soon break them in pieces† (Act 1). Gifts for the rest of the household include a new suit for Ivar and dress lengths for the maids, all highly practical and economical. Minnie’s house, in contrast, is introduced as two women and three men, none of them residents, enter into a gloomy farm kitchen. The house is set away from the road and far from the closest neighbor. This does not necessa rily mean the house was a trap for the woman who lived in it, but Mrs. Hale tells Mrs. Peters that she stayed away because the house was gloomy and lonesome. As she mentions this, she reflects that it must have been that much harder for the woman who had to live there. This is made clear in the half-cleaned table, the bread sitting next to rather than inside

Obesity and Responsibility Lab Report Example | Topics and Well Written Essays - 2500 words

Obesity and Responsibility - Lab Report Example Obesity is defined as weight at least 20% in excess of the range suggested in standard height weight tables or a body mass index greater than 27 (Martin 2005).. Every year, child obesity costs 100 million dollars to the government. Poor education and absence of equal opportunities is the main factors limited the equal distribution of economic and social resources. The responsibility of the government can be explained by the fact that it does not introduce strict rules and regulations to control fast food industry and advertising. Most researchers (Anderson et al 2003) parallel child obesity epidemics with economic problems and development and growth of fast food industry which became a distinctive feature of the life style. Fast food life style is dangerous because it results in disbalance of nutrition and causes eating disorders. All fast food contains high cholesterol level which is the primarily cause of obesity. Limited physical activity worsens the problems of obesity. Most fast food restaurants popularize and promote unhealthy eating behavior which leads to obesity problems. Most food proposed in such restaurants is fat saturated with high caloricity level. In spite of advertising efforts to promote health conscious menus or calorie free diet, hamburgers and fried potato are the most "dangerous" products sold by fast food. Social dimens ions are manifested in the ability of mass media to control the circulation of ideas about body image and fashion. The researchers state that: Fast food consumption is the other leading suspect in the childhood obesity epidemic. Fast food typically includes all of the things that nutritionists warn against: "saturated and trans fats, high glycemic index, high energy density, and increasingly, large portion size." They further note that a large fast food meal can contain about 2,200 calories, which at a burn rate of 85-100 calories per mile would require something near a full marathon to expend!" (Anderson et al 2003, p. 30). Thus, children's relation to McDonald's and other forms of popular culture is complex: it is not always oppressive; it is not always empowering. All phases of the relationship must be analyzed in their specificity and uniqueness. In the same manner every aspect of McDonald's does not signal a macro-social dynamic at work; on the other hand, however, many do. Researching the impact of McDonald's on children's attention to the testimonies and actions of specific child customers of McDonald's is certainly necessary, but it is not sufficient in the inquiry needed to tell this story. The government can be blamed for false advertising and lack of strict control over fast food industry. The main social institution responsible for ability problem is a family. Staveren and Dale (2004) underline that today many families have a possibility to buy and eat healthier fat free food in contrast to low-income families which are used to buy lower-price fat saturated food. That is why more blue collars suffer form obesity than white collars. In addition, families with high income usually visit more expensive bars and restaurants where they order fat free dishes, but the popular place for low income people is fast food restaurants. The effect of fast food on risk of obesity is tremendous. It was proved that fast-food habits have strong, positive, and independent associations with weight gain and insulin resistance in young

Jacob Marley Essay Example for Free

Jacob Marley Essay This year the Citizens Theatre, which is a professional theatre, performed the well known pantomime Scrooge. I have been to the Citizens Theatre many times previous to seeing Scrooge. The Citizens Theatre is internationally recognized theatre with a proscenium arch stage and shows a variety of different plays, some very traditional and some very contemporary. As a child I was always amazed by the set and costumes used in the Citzs pantomimes, it seamed that no corners were cut. So with this in mind I expected, not so much of a panto, but more of a theatrical performance with great visuals and I would say I was correct to say this. I am fairly familiar with the pantomime Scrooge adapted from the Charles Dickens book A Christmas Carol as I have seen it in other theatres prior to this year at the Citz. The Citzs, I thought was maybe not as traditional as the other versions but it was equally, if not more so, entertaining. I went to the pantomime twice whilst it was on, first with my peers and then with young children. IT was very interesting to see how they both reacted. The Story of Scrooge is about a man called Ebenezer Scrooge, a wealthy business man full of greed counting every penny entering and parting his pocket. On Christmas Eve he is visited by the ghost of his deceased business partner Jacob Marley, who has come to warn Scrooge of what awaits him if he carries on with his greediness. That evening Scrooge is to be visited by the three ghosts of Christmas past, present and future. Firstly the ghost of Christmas past comes to show him of the happy times before his self-inflicted loneliness caused by his greed, as a child and as a young man. Then the ghost Christmas present shows Scrooge the Cratchit family. The Cratchit family is very poor and consists of Bob Cratchit, Scrooges employee, his wife and their four children including their son Tiny Tim who is extremely ill. Scrooge is forced to realize that all the people around his fine it difficult to speak well of him. The ghost of Christmas future tells scrooge nothing but shows him of his death burdening all the people around him with the greed he left behind as they celebrate his death. Seeing this awful future that he himself could be creating, Scrooge decides to change for the better, rewarding workers with a pay rise and giving money to charity he had previously changed and donating a rich Christmas feast to the Cratchit family. The quality of the set was amazing as it was very grand and the size of the stage meant that the set could be quite big without being pretentious. All around the stage is painted Scrooges favorite phrase Bah Humbug in italic writing. At first there was just an office set up with a window through which you could see all the Characters entering the scene, I thought that this made the action more realistic and was quite interesting. The window was also used for carol singers and the audience could just faintly hear then which made it feel like you were actually in the office. When Scrooge goes home the office wall is raised to reveal a whole new set which is even more spectacular. A set of stone stairs lead up to Scrooges bedroom, luxuriously decorated compared to his office that is on a 15 foot tall platform. The most exciting part of the set was when Christmas present arrives with his set, a whole new room painted red into which he is camouflaged, just rolling on moving Scrooges room away. This room is decorated with lots of Christmas decorations. The one prop used by Scrooge a lot was a light bulb which showed how grudging he was because he would remove it with such care whenever leaving the room. Obviously the main character in the play was Ebenezer scrooge. He was an old, selfish, grumpy, bitter old man. We could tell this by his facial expressions that were always very twisted. Although dressed in a suite his long scraggly hair and unshaven face showed that he wasnt all that concerned with his appearance. This rugged look indicated his age as well as his movement which was hunched over and slow. At the end however we see a very different scrooge that stands up tall with his head in the air to show his confidence has been gained and he is proud of his changes. I think this couldve been shown by making a greater contrast as I didnt think the change in Scrooge was very dramatic. At the end of the play we are made aware that Scrooge does care about the people around him. He may have realized in a selfish manner, but he changed before it was too late which is what matters, leaving us with a fairy tale ending. I think one of the most dramatic characters in the play has to have been Jacob Marley, Scrooges deceased business partner. He appears from the floor when Scrooges light suddenly cuts out. His costume is amazing with a death gown shredded with blood smeared across it to signify that he is dead and has been tortured for his sinful life. Although impressive, Jacob Marleys entrance was quite alarming and younger children found it quite scary, especially along with the chains on his wrists and ankles acting as the chains binding him to hell. Compared the quietness of the room before, this huge explosion of noise is very effective. He comes to warn scrooge and is desperate to get the message to him, we can tell this by the way in which he attempts to get closer to him but the chains stop him, there is also wind blowing against him stopping him making contact with Scrooge.

Physics of the Human Body in Earths Gravitational Field :: physics human gravity

No Conclusion The force of gravity affects all "bodies" in the universe. How well each human falls into the imaginary line of gravity determines the energy they must have to expel to live within this force. The ideal axis for obtaining the greatest balance is one that is a strait line through the center mass of the body. This line should be identical to the one between the gravitational force between the body and the earth. The human body has adapted over many generations and there are markers that will show where a strait line should form to be properly aligned. This imaginary line connects points at the top of the head, middle of the ear, middle of the shoulder, midpoint of the hip joint, center of the knee joint, and center of the ankle joint. Finding the angles that this line forms from unevenness will explain some things about the amount of energy and mobility this person spends to stay upright. If a person is not consciously holding their muscles to stay up, they must have chronic tension in their muscles to even themselves out. Over time this tension has been programmed into their brain and the connective tissue has been bundled up to help hold the tension. This tension has most definitely limited mobility of the antagonist muscles because they must now use extra force to move. These tensions are most likely formed from the overall function of the individual. For example, if a person is a shot-putter they will build up connective tissue to reinforce themselves from the large amount of torque placed on their bodies outside of their Center of Mass. Over time, their body will adapt to resist the forces its put on it but outside of shot-put, those tensions will remain as part of the person. Eventually, the chronic torque t hat the tensions of the muscles put on the body will deform the lines of symmetry and be detrimental to the person. When people lift weights, it is almost impossible to isolate the lifting to a specific muscle due to the body's make up and connections in the brain. Phisiologicly, there are limitations to each muscle. When an isolated lift is attempted and one muscle can't do the job and more are called in that might not act directly on the lift but help in some way, it is called recruitment. Recruitment generally involves using more superficcial muscles than inferior ones and will result in a greater torque beacuse of this.

Metrics

The constant expansion in the services industry, particularly in hotel and restaurant management, had brought managers and business owners whose specialty is providing service-oriented fields to acquire practical and depth understanding about the industry. Dominantly in the business industry, providing reliable and customer-friendly services, is of high concern to provide both customers and organizations expectations mutually. And still growing, further sophisticated technical supervision must be practiced to excel and gain in the competition. Innovation is the key focus to excel in the industry.Utilizing service management for proper handling and delivery of services is the aspect which the services industry must set a priority in their areas of concern for promotion and company’s growth – including industries in health care, caterers, manufacturers and suppliers, tourism and financial services.Organizations must set the difference between the idea of customer satisfac tion and service of quality rendered to clients. Although sometimes considered ambiguous, a specific label is required that will detach these important entities with regards in providing services of which supposed as one. Both are correlated in terms of industrial needs but different. Customers may vary on every organization to which they provide their products, be of services or goods, by some mechanism acceptable in the industry’s marketplace. Of course, getting through the competition in the market is another endeavor which organization needs focus.Customer satisfaction is a business term which is used to capture the idea of measuring how satisfied an enterprise's customers are with the organization's efforts in a marketplace (Wikipedia, 2006). Once customer’s expectations are exceeded, the organization will attain high levels of customer satisfaction and will create â€Å"customer delight.†Ã‚   This implies that organization must possess the ability to fulfi ll the consumers’ needs through business, emotional and psychological aspects.The interaction between the service provider and the recipient, which are the customers, must not be in idle to properly measure the level of satisfaction. Proper attitude in dealing with varied customers should be considered; knowing their attitudes, feedbacks or commendations can contribute in determining the organization’s marketing strategies. Basically, organizations aim is to retain customers in patronizing their services offered and the target of increasing the number of loyal customers and eventually increasing the organization’s revenues.Although customer satisfaction may vary from customer-to-customer, it is important to consider that physical and psychological characteristics which play a very important factor in measuring the degree where customers satisfy with the organization’s services. Comparatively speaking, the customer’s expectation can be evaluated wit h the customer’s experience prior relevant to the services the organization delivers. Organization must take into account that satisfaction is not quantitatively measured since it is more of a psychological aspect; it is more of the qualitative. And, service of quality will be now measured.Commonly, customers define ‘quality’ as they are met by their perception and experience. This is the degree or level of customer’s satisfaction with the services or products an organization offers dependently to the environment and the kind of service given. It is difficult to conform to the expectations of the customers needs with the level they require with regards to efficiency, quality, flexibility, and dependability to the services delivered.To achieve this, Total Quality Management (TQM) is applied. TQM is management philosophy committed to a focus on continuous improvements of product and services with the involvement of the entire workforce. This principle is a l ong-term process to sustain business excellence and the comprehensively and continuously involvement of all organization functions. Through this method, organization can now have the adequate knowledge where the mistake has been made and will consider as factors. These factors are then submitted into variety of measurements, commonly the Critical Incident Technique (CIT) and Attribution Based Method (ABM).Critical Incident Technique (CIT) is used for collecting direct observation from customers’ experience in relation to the services or products the organization provides. This is a flexible method which relies on determining and reviewing the collected information from the participants. Data are then submitted for fact finding to determine the issues encountered. Evaluation is followed to find solutions and resolve the raised issues to cause no further problem. The foundation of this technique was laid by the studies of Sir Francis Galton (circa 1930). This method can also av oid the stereotype opinions about the organization.This technique is more of academic since it use the qualitative research method.   Identifying atypical events that may be missed by other methods can be eliminated using this technique. Also, this is expensive and provides rich information needed for fact-finding related to the issues. Disadvantage to this is that the information collected relies mostly on memory; events may be inaccurate or may even go unreported.Attribution Base Methods (ATM) focuses on risk and performance with a direct focus on standards of service. Using this methods, organization conceptualize the service or product must remain of standard or of higher level. Aiming to retain loyal customers and bringing a number in, suggest that regular raise of standards is made to meet different expectation level amongst customers. Organization intends to have the quality of excelling; possessing good merits in high degree.Some organization uses the customer satisfaction survey procedure. This is an efficient and easiest way to measure service quality which may be viewed as facile. Obtaining customers’ feedback helps ensure business is meeting the needs of customers and giving insights on which aspects needs improvement where changes should be made to increase customers’ overall satisfaction with regards to quality service. Lack of gathered details during the survey may cause some problems in measuring the relation of problems to the factors involved.SERVQUAL (Service Quality), derived from LODGSERV, is a method developed by Valarie A. Zeithaml, A. Parasuraman, and Leonard L. Berry. This technique is used in achieving gap analysis in an organization to gauge its service quality construct performance against customer service quality needs. Basically, this method is used to improve service quality when faults are detected to the service or product customer receives. Using this method demands to show the discrepancy between customer†™s expectation and customer’s perception, both must be answered to measure the customer’s attitude towards a service offered.This methodology comprises 5 key dimensions; tangibles, reliability, responsiveness, assurance and empathy. In the hospitality industry, it is necessary to do a qualitative study. In healthcare, SERVQUAL is used in determining issues between management, staff and the services offered to solve practical problems. This may be considered as an academic method as it uses professional surveys. Additionally, this provides assessment with the desired and actual performance; maximize service quality whilst costs are controlled. Comment box or card and survey questions can be used, usually present in most establishments especially in hotel rooms, restaurants and other servicing field.The International Organization for Standardization (ISO) program can also be used to measure quality assurance. Particularly, ISO 9000 family offers organizations with qual ity assurance seeking advantage through the implementation of a quality management system. The common notion of customer to an organization (like hotels, clinics, medical institution and the related) which acquired an ISO certification equally delivers their desired service quality – expectation and the confidence of customer are at high degree. With that, the service industry is determined to subscribe ISO service to obtain the certification. Similar to ISO, EFQM (European Foundation for Quality Management) was developed aiming service quality excellence driving organizations to be more competitive.There are many approaches in achieving sustainable excellence in all aspects of performance. Both deliver practical analysis to organizations seeking assessment with regards to their level of excellence to carry customer’s wants and expectations. Bearing the positive impact to potential customers, the organization must maintain their excellence or even increase service qual ity.Still at high priority, Total Quality Management (TQM), assist organizations to sustain customer’s quality satisfaction. The management and employees must be involved in the continuous development of products and services offered. Combining quality and management methods, TQM remains a necessary tool for organizations in achieving aims of increasing business and minimizing loss. Continuous improvement must deal not only with improving results, but more importantly with improving capabilities to produce better results in the future.Examining the various methodologies discussed may seem analogous. Their main purpose is to help organization attain the aim of delivering excellent services and products with proper management. In the hostility industry, it is advisable to know the expectations and needs of customer to retain loyal customers and attract prospect clients due to the industry’s high competition. Relevant information gathered is essential for quality analysis to achieve excellence in the services offered. Every department in the organization plays an important role for the continuous development and seizing in the boost of hostility market.Although some may say it is academic or facile, the important thing here is to deliver the needs and customer satisfaction. The mentioned methods or techniques can be applied differently on various industry; dependent on the level of issues and technical problems. Furthermore, to close gaps amongst customer-provider relation, service industry should focus to be more customer-oriented. Hence, service industry requires continues progress. This venture may be difficult, comprehensive, and a long-term process in maintaining the commitment of excellent service management.List of ReferencesParasuraman, Zeithaml, and Berry (1994). Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria. Journal of Marketing, 70 (3) Fall, 201-230.Wikipedia. (200 6). Customer Satisfaction. Retrieved July 20, 2006, from the  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Wikipedia Website: http://en.wikipedia.org/wiki/Customer_satisfaction.Berry, L. L. (1990). Delivering Quality Service: Balancing Customer Perception and Expectations. The Free Press.Parasuraman, A.; Berry, L. L.; Zeithaml, V. A. (1988), SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing, , 64, 12-40.Stephen, H. (1991). Why Quality Circles failed but Total Quality management might succeed.   British Journal of Industrial Relations, 29(4), 541-568.Anderson, Kristin & Kerr, Carol (2002). Customer Relationship Management.Berry, Leonard L; Parasuraman, A; Zeithaml, Valarie; Adsit, Dennis (1994). Improving service quality in America: Lessons learned; Executive commentary. The Academy of Management Executive. May.  Favell, Andy (2002). Opinion Sites Offer Guidance To E-Commerce Consumers. The Wall Street Journal.

Environmental Experiences Essay

The capability of a location to enhance environmental experience depends on the landscape and its potential to foster and create subjective interpretations among individuals. These places also are significant to visitors since it promotes education and other indirect effects. Recognizing the need for architecture is important for people to fully understand and feel the landscape experience. The Tree Top Walk at the Valley of Giants in Australia â€Å"is a walkway that rises up to 38m above the forest. † Visitors can be able to create the feeling of environment. Visitors get a different perspective on the shapes, sounds and movement of the forest. The Oregon Paleo Lands Institute will help you discover Oregon’s past and explore its present landscapes. The place helps educate individuals and visitors of the wonders the place has to offer. Our mission is to help northwest residents and visitors of all ages to explore, understand, and enjoy the world-renowned natural history of north central Oregon, the ancient and living landscapes of Oregon’s last 400 million years, and the full fossil record of earth’s last 50 million years. The Lady Bird Johnson Wildflower Center in Texas seeks to inform individuals of the diverse native plants in the region. First as the National Wildflower Research Center and later as the Lady Bird Johnson Wildflower Center, this special place exists to introduce people to the beauty and diversity of wildflowers and other native plants. This is in response to the threats and the call for preservation of these plants. These places help enhance their experience of understanding landscape by how each one creates the feeling of satisfaction and cultivate the feeling of appreciation that contributes to the landscape experience. It must be a mixture of both understanding and at the same time appreciation of his/her perceptive abilities. However, an individual must not only settle for what is observable. The visitor must create and conceptualize his/her own interpretation of the landscape. This image will bear some relationship to the way in which the individual responds to and structures his world as a result of his physical perceptual capacities, socio-economic, cultural, personality, experiential and other characteristics. The three types of places mentioned give both direct and indirect experiences to the visitor. Looking at it, the area of indirect experiences is classified to be relative. An experience of an individual may vary depending on how each one perceives a landscape and associates it to personal experience. A person feeling can range from curiosity over the landscape to happiness and awe. There are varied reactions among people and this creates different reactions that cultivate experience. On the other hand, there are also direct experiences that the landscape contributes to a visitor. These are (1) education, (2) environmental education and (3) interpretative centers. Education can be considered as one important contributions of landscape experience. It creates awareness that has been stimulated by the actuality of perceiving, analyzing and understanding the landscape. A visitor creates its connection with the landscape by the way it manifests itself to the viewer and in return how the person responds to it given the factors that revolve around the environment and the individual. Thus, this creates the process of education for each visitor. Environmental education can also be seen as an outcome of landscape experience since the three examples that were given are primarily natural or ecological sites. Landscape experiences gives idea to visitors of the current situation of these sites. This experience creates awareness especially during this time that the call for environmental concern has been constantly increasing. Effective and meaningful environmental education is a challenge we must take seriously if we and future generations are to enjoy the benefits of our natural heritage. Thus, landscape experiences creates an avenue for environmental education by showcasing visitors the beauty and wonder of these sites and how each one is responsible for its protection and continued sustenance. The last mentioned is landscape experience creates interpretative centers. Landscape experience gives opportunities for interpretative centers to provide adequate information regarding the site. Also, interpretative centers provide cultivate interests of volunteers and organizations to further promote the site. Architecture plays an important role in landscape experience. People who have background in the topic understand that its facets are diversified. To fully appreciate architecture, students need to deconstruct its meaning from a variety of perspectives: artistic, social, and scientific. Architecture serves as a guide for visitors to engage in their local landscape. The idea is that each individual seeks find meaning and experience in the landscape however this cannot be done without an understanding architecture. Another is that architecture’ diversity and varied perspectives paves the way for an increased landscape experience among visitors. Different meanings and interpretations are derived from these sites that foster deeper learning experiences. There are many variants and factors that determine the landscape experience of an individual. The capability of an individual to associate the landscape with an understanding of architecture and different subjective interests’ can create a meaningful and worthwhile experience. The full appreciation of the environment experience again is achieved if a learning process is obtained by the individual upon exposure to the landscape.

Free Essays on John Bowlby

IN THE LIGHT OF CHANGES TO THE FAMILY SINCE 1950, ARE BOWLBY’S IDEAS ABOUT CARE FOR YOUNG CHILDREN STILL RELEVANT TODAY? For the purpose of this essay I have ascertained that young children are those under pre-school age (Block 1, Unit 1, Offprints 2. P8 and Block 1, Unit 1,Section 4. P54}. Bowlby’s idea of family consisted of mother, father and children commonly known as the ‘Nuclear Family’. I will discuss how this has changed and how Bowlby’s ideas have been modified and if his findings are still relevant in today’s society. It is important to look at the need of care for young children, who provides that care and the effects of separation in early development. In the 1940’s John Bowlby started a study of childcare for the World Health Organisation and produced a report in 1951 (Block 1, Unit 1, Section 4, P48). He argues that infants form a special relationship with their mothers which is distinctively different to relationships they form with any other person. Bowlby’s research was seized upon by the post-war pressure groups, which argues that women should stay at home to look after their children on a full-time basis. This was a politically sensitive area due to the fact that there were a large number of servicemen returning home and it was considered necessary that jobs should be made available for them. It was therefore argued that women should return to full-time childcare and free their jobs for the returning servicemen. Bowlby had included in his book ‘Child Care and the Growth of Love’ (1953) (Block 1, Unit 1, Offprint 2, P9) that children who do not form an attachment or bond with their mother would suffer serious consequences and referred to this as ‘Maternal Depravation’. This would lead to severe emotional consequences for the infant in adult life. He claimed that maternal deprivation had consequences leading to aggressiveness, delinquency, anxiety and depression. These manifest more so ... Free Essays on John Bowlby Free Essays on John Bowlby IN THE LIGHT OF CHANGES TO THE FAMILY SINCE 1950, ARE BOWLBY’S IDEAS ABOUT CARE FOR YOUNG CHILDREN STILL RELEVANT TODAY? For the purpose of this essay I have ascertained that young children are those under pre-school age (Block 1, Unit 1, Offprints 2. P8 and Block 1, Unit 1,Section 4. P54}. Bowlby’s idea of family consisted of mother, father and children commonly known as the ‘Nuclear Family’. I will discuss how this has changed and how Bowlby’s ideas have been modified and if his findings are still relevant in today’s society. It is important to look at the need of care for young children, who provides that care and the effects of separation in early development. In the 1940’s John Bowlby started a study of childcare for the World Health Organisation and produced a report in 1951 (Block 1, Unit 1, Section 4, P48). He argues that infants form a special relationship with their mothers which is distinctively different to relationships they form with any other person. Bowlby’s research was seized upon by the post-war pressure groups, which argues that women should stay at home to look after their children on a full-time basis. This was a politically sensitive area due to the fact that there were a large number of servicemen returning home and it was considered necessary that jobs should be made available for them. It was therefore argued that women should return to full-time childcare and free their jobs for the returning servicemen. Bowlby had included in his book ‘Child Care and the Growth of Love’ (1953) (Block 1, Unit 1, Offprint 2, P9) that children who do not form an attachment or bond with their mother would suffer serious consequences and referred to this as ‘Maternal Depravation’. This would lead to severe emotional consequences for the infant in adult life. He claimed that maternal deprivation had consequences leading to aggressiveness, delinquency, anxiety and depression. These manifest more so ...

Converting Cubic Inches to Cubic Centimeters

Converting Cubic Inches to Cubic Centimeters Cubic inches (in3) and cubic centimeters (cc or cm3) are common units of volume. Cubic inches is a unit used primarily in the United States, while cubic centimeters is a metric unit. This example problem demonstrates how to convert cubic inches to cubic centimeters. Cubic Inches to Cubic Centimeters Problem Many small car engines have an engine displacement of 151 cubic inches. What is this volume in cubic centimeters? Solution: Start with the conversion unit between inches and centimeters. 1 inch 2.54 centimetersThat is a linear measurement, but you need a cubic measurement for volume. You cannot simply multiply this number times 3! Instead, you form a cube in three dimensions. You may remember the formula for volume is length x width x height. In this case, length, width, and height are all the same. First, convert to cubic measurements:(1 inch)3 (2.54 cm)31 in3 16.387 cm3Now you have the conversion factor between cubic inches and cubic centimeters, so youre ready to complete the problem.Set up the conversion so the desired unit will be canceled out. In this case, we want cubic centimeters to be the remaining unit.volume in cm3 (volume in in3) x (16.387 cm3/1 in3)volume in cm3 (151 x 16.387) cm​3volume in cm3 2474.44 cm3Answer:A 151 cubic inch engine dispaces 2474.44 cubic centimeters of space. Cubic Centimeters To Cubic Inches You can reverse the direction of the volume conversion easily enough. The only trick is to make sure the correct units cancel out. Lets say you want to convert a 10 cm3 cube into cubic inches. You can use the volume conversion from earlier, where 1 cubic inch 16.387 cubic centimeters volume in cubic inches 10 cubic centimeters x (1 cubic inch / 16.387 cubic centimeters)volume in cubic inches 10 / 16.387 cubic inchesvolume 0.610 cubic inches The other conversion factor you could have used is: 1 cubic centimeter 0.061 cubic inches It does not matter which conversion factor you choose. The answer will come out the same. If youre not sure youre doing the problem correctly, you could work it both ways to check yourself. Check Your Work You should always check your work to make sure the resulting answer makes sense. A centimeter is a smaller length than an inch, so there are many cubic centimeters in a cubic inch. A rough approximation would be to say there are about 15 times more cubic centimeters than cubic inches. A value in cubic inches should be much smaller than its equivalent value in cubic centimeters (or, a number in cc should be over 15 times bigger than the number given in cubic inches). The most common mistake people make doing this conversion is not cubing the value being converted. Dont multiply it by three or add three zeros to it (three factors of ten). Cubing a number is multiplying it by itself three times. The other potential error is in reporting the value. In scientific calculations, its important to watch the number of significant digits in an answer.

Case Study Essay Example | Topics and Well Written Essays - 1000 words - 2

Case Study - Essay Example Therefore to cope up with this problem, the company decided to expands its market by distributing beer in clubs, bars, restaurants and cafes. There has been a growing trend of health awareness and Aitkin’s diet, people of Australia are becoming more conscious about the diet particularly related to food and beverages. Moreover, people are following different kind of diet plans not to reduce the weight but to maintain a good healthy body and their fitness in terms of physical appearance and personality. From the year 2000, people have started focusing on low carbohydrate products so businesses in the industry have started focusing towards low carbohydrate products. With this changing environment of market and changing of taste and preferences of consumer, The Fosters group has analyzed that this should also be considered in the today’s beer market because a large number of people drinks beer regularly. However, some are diet conscious and are always thinking about the dis advantages of drinking beer particularly because of high carbohydrates. This concept was first identified and capitalized in 1960’s when Cooper launched a diet beer in the market. Bond Brewery then launched Swan Gold in 1980’s. However, both these products were struggling with their diet beers in the market and were losing their market share. Finally both these brand stopped selling the products in 1990’s because of the continuous decline in the sales. The Foster group has already identified that the image of their premium beer in the mind of their consumers and customers from a long period. So with this advantage of brand equity, the Fosters has conducted research to identify the wants and desires of that particular segment who wants the low carbohydrate beer

Getting a Degree in the Business Administration Personal Statement

Getting a Degree in the Business Administration - Personal Statement Example A person has to work hard and dedicate her/himself towards the program. When I look at my self, I see that I am a hard working person and also have an attitude towards finance. In fact, I have been towards accounting, finance, and administration since the beginning. I completed my bachelors in Accounting in 1998, and masters in Public Administration in 2002. With regard to my working capabilities and experience, currently, I am disabled and physically unable to work full time due to my illness. Before my illness, I was a mid-level governmental financial and budget senior program manager. Although I am not able to work full time at the moment, I still volunteer at Orange County Government’s Neighborhood Centers for Families. These centers provide social services to lower income areas. I work in the organization as a volunteer by helping families establish family budgets. With regard to my future plan, I would like to return back to work as a full-time regular employee within a couple of years. In the future, I would like to utilize the competencies and expertise I learned in the business classes, especially in finance and organizational behavior to make the most of the growing relationship between the government and the non-profitable private organizations. After completing my degree, I would like to work as a part-time Adjunct Professor at a local university or college. As a part-time professor, I believe that I can focus on my true desire for teaching and research in a selected area in the field of finance. Doing research in minority finance is one of my dreams. I want to do research in this as I see that there is an ongoing belief in the African-American population that funding for African-American run non-profit companies and it cannot be found especially for upstart companies.  Ã‚